Privacy Policy for Richman Casino

Effective Date: 1 June 2026

Welcome to Richman Casino. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect and process the following types of personal information:

Identity Information: name, date of birth, gender.
Contact Information: email address, phone number, postal address.
Account Information: username, password, payment details.
Usage Data: IP address, browser type, pages visited, time spent on pages.
Transaction Data: deposits, withdrawals, bets placed, winnings.
Verification Data: identification documents to verify your identity and comply with legal requirements.

2. How We Collect Your Information

We collect your information when you:

Register an account on our website.
Make deposits or withdrawals.
Contact our customer support.
Use our services or interact with our website.
Participate in promotions or surveys.

3. How We Use Your Information

We use your personal information to:

Provide, operate, and maintain our services.
Verify your identity and comply with legal and regulatory obligations.
Process transactions and manage your account.
Communicate with you about your account, promotions, and updates.
Improve our website and services.
Prevent fraud and ensure security.
Comply with anti-money laundering (AML) and responsible gambling policies.

4. Disclosure of Your Information

We may disclose your personal information to:

Service providers and partners who assist us in operating our business (e.g., payment processors, identity verification services).
Regulatory authorities and law enforcement agencies as required by law.
Other third parties with your consent or as otherwise permitted by law.

All third parties to whom we disclose your information are required to protect it in accordance with applicable privacy laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and contractual restrictions.
Withdraw consent where processing is based on your consent.
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. International Transfers

Your personal information may be transferred to and processed in countries outside Australia. We ensure that such transfers comply with applicable privacy laws and that adequate safeguards are in place.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a person under 18, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Richman Casino Privacy Officer
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Casino Street, Sydney, NSW 2000, Australia

For information on how to lodge a complaint with the Office of the Australian Information Commissioner (OAIC), please visit their website at https://www.oaic.gov.au.